DPL Festive Logo

PRIVACY POLICY

How DPL Festive collects, uses, and protects your information.

Privacy Policy

This Privacy Policy describes how DPL Festive Limited ("we," "us," or "our") collects, uses, and shares information about you when you visit our website, make a purchase, or otherwise interact with us.

Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account
  • Make a purchase
  • Sign up for our newsletter
  • Participate in a survey or contest
  • Contact customer service

This information may include your name, email address, postal address, phone number, and payment information.

We also automatically collect certain information when you visit our website, including:

  • Log information (IP address, browser type, pages viewed)
  • Device information
  • Location information
  • Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about products, services, and promotions
  • Improve our website and customer service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Service providers who perform services on our behalf
  • Professional advisors, such as lawyers and accountants
  • Government authorities when required by law
  • In connection with a business transfer or transaction

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Restriction of processing
  • Data portability
  • Objection to processing

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

customercare@festivebrands.co.ke
DPL Festive Limited, Nairobi, Kenya
+254 20 217 7474

Last Updated: March 2023